Privacy policy
Your information, explained.
Scope
This policy describes information associated with FREE21 sales pages, purchases, and customer support. For privacy questions or requests, contact free21usa@gmail.com. It does not replace separate notices presented by services you choose to use.
Information you provide
When you place an order or contact support, the information involved may include your name, email address, phone number, billing and delivery addresses, order details, and the contents of your message. Provide only the information needed for your request; do not send passwords or full payment-card details by email.
Technical information
Loading a website involves technical information such as your IP address, browser and device information, and request time. Website hosting and delivery providers process this information to serve pages and protect their services. These pages load fonts from Google Fonts, which receives technical information associated with those requests.
How information is used
Information is used to process purchases, arrange fulfillment, provide access to purchased content, answer support requests, handle cancellations and refunds, maintain transaction records, and protect against fraud or misuse.
Service providers
Information is shared with providers as needed for the services they perform. These include the payment and checkout provider used for your transaction, TB3 and delivery carriers for physical fulfillment, and providers used for website hosting, email, and digital access. Provider privacy notices may also apply to their own services.
Retention and security
Information is retained as needed for order fulfillment, support, transaction records, fraud prevention, and applicable legal obligations. Retention depends on the purpose and type of record. No electronic system can guarantee absolute security.
Your choices and requests
You can contact free21usa@gmail.com to request access to, correction of, or deletion of your information, or to ask about other rights available where you live. We may need to verify your identity before responding. Some records may need to be retained to fulfill orders or legal obligations.
Changes
This policy may be updated to reflect changes in services or information practices. The updated version will be made available on this page.